Returns & Exchanges
At Ghirelli, we want you to be completely satisfied with your purchase. If you are not happy with your fashion items, we offer a 30-day window for returns and exchanges on all unworn merchandise with original tags attached.
Initiate Your Request
Log into our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original packaging and include the printed return authorization slip inside the box.
Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
Receive Refund or Exchange
Once our quality control team inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing